When your ILC-PT is in the ILC-PT Shipped status, your ILC-PT is out for delivery and expected to arrive to your site soon.
From the In-Progress ILC-PT view, you will see:
Find the item marked as Action Needed: Your ILC-PT is on its way. Tell us when it arrives. Click on Manage.
On the resulting form, you can see the inbound tracking ID Number. Additionally, you can indicate when the ILC-PT has arrived at your site. Our receiving form has been simplified. All you need to do is indicate the status of the Artifact and Kit.
You can mark the Kit Condition as Good, Damaged or Missing Parts. If you select Damaged or Missing Parts, we require you to enter a note and photos.
When you mark the Artifact as arrived, the status of your ILC-PT will be changed from On Site - In Transit to On Site. This allows you, as the customer, to immediately start entering data for your ILC-PT.
NOTE: ILC-PT can be marked as Arrived by an Account Admin, Quality Manager or if the ILC-PT is assigned directly to the logged in technician.