FAQ

What are reference values?
The reference value is a value against which your results are compared. In any proficiency test, the results are only as good as the established values assi...
Mon, 14 Feb, 2022 at 1:19 PM
Why did I pass my preliminary report but fail my final report?
Your results will depend, in large part, upon the reference value assigned to the artifact(s) contained in the ILC/PT.  See “What are reference values?” que...
Mon, 14 Feb, 2022 at 1:22 PM
How do I submit my revised data?
All revised data can be submitted via your customer portal or directly to napt@proficiency.org. Please note that when submitting revised data, you must prov...
Wed, 9 Feb, 2022 at 2:38 PM
I cannot log into my NAPT Customer Portal - What should I do?
To regain access to the NAPT Customer Portal you may: #1 Reset your password on your own by selecting 'Forgot Password' from the login page. An ...
Wed, 1 Nov, 2023 at 3:33 PM
Why should I use NAPT vs. other proficiency testing providers?
When you compare NAPT against other metrology PT providers, you will find there really is no comparison. Compare NAPT’s full time staff to other PT provider...
Wed, 9 Feb, 2022 at 11:42 AM
What types of kits do you have?
NAPT services the metrology and test community and most of the kits offered are based on the needs of those participants. Our list of kits, including the di...
Wed, 9 Feb, 2022 at 12:03 PM
Where is the NAPT Binder I used to get in the kit?
All NAPT Binders have been removed from their kits. All documentation associated with your ILC/PT enrollment is available online on your NAPT Customer Porta...
Tue, 3 Oct, 2023 at 12:21 PM
How many of my technicians can take part in the test?
For each enrollment, one set of data is standard; however, quite a few organizations submit data for each technician qualified to make that type of measurem...
Wed, 9 Feb, 2022 at 2:32 PM
I received my preliminary report but I need my final report now – how can I get it?
Participants who are in good standing and are participating in an ILC/PT where a technical review has been performed may waive their 5-day grace period. Ple...
Thu, 9 Feb, 2023 at 10:31 AM
Why did I fail a set point?
There could be a number of reasons why your performance was unsatisfactory. NAPT staff cannot tell you why without having greater knowledge of your measurem...
Wed, 9 Feb, 2022 at 1:18 PM