FAQ
This varies depending on the kit you have enrolled in. On average, a participant will receive the kit within two weeks after receiving their Start Notice fr...
Wed, 9 Feb, 2022 at 3:41 PM
Currently, NAPT does not offer the capability to pay for enrollment fees via the website. That feature will be available soon. NAPT currently uses QuickBook...
Wed, 9 Feb, 2022 at 4:06 PM
No, we cannot. The participants are anonymous and may not be disclosed by NAPT. Please do not reach out to other labs you may know that are enrolled as that...
Wed, 9 Feb, 2022 at 12:02 PM
Try out our online demo on our website, consult with our technical staff who designed the app, or with our lead programmer – set up a personal web meeting b...
Wed, 9 Feb, 2022 at 12:01 PM
You will be invoiced for an administrative fee to address your shortcoming. This may include damages that occur while in-transit.
Wed, 9 Feb, 2022 at 1:23 PM
Some kits are scheduled months out, others three to four weeks. It’s best to contact staff via a quick call or send an email to napt@proficiency.org with yo...
Wed, 9 Feb, 2022 at 3:34 PM
If your kit is not in the customer portal, chances are it was not fully processed. Please contact NAPT staff to check the details for your request.
Wed, 9 Feb, 2022 at 2:43 PM
Valuable Discounts Members save 20% on all services The more you purchase, the more you save Exclusive Reports Individualized reports Comparison reports Re...
Tue, 24 Oct, 2023 at 8:45 AM
NAPT utilizes and relies on selected pivot labs to provide initial characterization and ongoing calibrations of proficiency test artifacts throughout the li...
Wed, 23 Nov, 2022 at 11:21 AM
There could be several reasons: You didn’t send in your receiving form. The enrollment fee hasn’t been paid. You aren’t in the correct area in your portal -...
Wed, 9 Feb, 2022 at 2:59 PM