QMS - NAPT Helpdesk

NAPT offers two different tiers for utilizing the Intra Manager: NAPT Assisted & Self-Managed.    When selecting a NAPT Assisted, NAPT staff will coll...

Once NAPT has received your data reporting sheet (your data submittal), NAPT staff will email the primary contact a ship-to notification indicating where th...

All participants are allowed to have the kit on site for three (3) days. If a participant needs additional time, they must contact NAPT staff and arrange th...

Contact NAPT Staff ASAP with a phone call or an email to start the process. Our email address is napt@proficiency.org. We greatly appreciate the promptness ...

Some kits are scheduled months out, others three to four weeks. It’s best to contact staff via a quick call or send an email to napt@proficiency.org with yo...

This varies depending on the kit you have enrolled in. On average, a participant will receive the kit within two weeks after receiving their Start Notice fr...

Please call our main number (952-303-6126) to be directed to our accounting personnel who will be able to assist you with your payment processing.

A purchase order is not proof of payment. It is NAPT policy to not issue any report unless enrollment fees have been paid in full. NAPT accepts enrollment f...

The average wait for an ILC/PT is 2 to 4 weeks; although, there are several ILC/PTs that are scheduled out 2 to 4 months. Please contact NAPT for ILC/PT ava...

Currently, NAPT does not offer the capability to pay for enrollment fees via the website. That feature will be available soon. NAPT currently uses QuickBook...