FAQ

Why did I fail a set point?
There could be a number of reasons why your performance was unsatisfactory. NAPT staff cannot tell you why without having greater knowledge of your measurem...
Wed, 9 Feb, 2022 at 1:18 PM
Why doesn’t NAPT have their Accrediting Body's symbol on their reports?
NAPT has participants who are accredited by all the accrediting bodies and because of that, NAPT has a long-standing policy that we do not advertise for any...
Wed, 9 Feb, 2022 at 12:04 PM
Can I talk with someone about an unsatisfactory measured value?
Yes. Please send a detailed email, along with any necessary documents, to napt@proficiency.org and NAPT staff will get you in contact with the proper techni...
Wed, 9 Feb, 2022 at 1:16 PM
Can I perform a retest?
Yes. If you require a retest, please contact napt@proficiency.org or call in directly at 952-303-6126 to discuss your options for taking a retest.
Wed, 1 Nov, 2023 at 2:14 PM
My lab is outside of the USA - why do I have to pay for the importing and exporting of a kit?
Shipping kits to labs outside of the continental USA comes with additional costs. Because of these additional costs, all international participants are requ...
Wed, 9 Feb, 2022 at 1:11 PM
Does NAPT ship its kits outside of North America?
No, NAPT does not ship NAPT Full-Service PT Kits outside of North America.   However, NAPT does offer an alternative to the NAPT Full-Service PT Kits, wit...
Wed, 9 Feb, 2022 at 12:06 PM
Why aren’t the En values on the preliminary report?
The primary purpose of the preliminary report is to ensure NAPT has entered your data submittal correctly into the QMS Navigator Management Application. To ...
Wed, 9 Feb, 2022 at 1:21 PM
What is an artifact?
Calibration is the act of comparing a device under test (DUT) of an unknown value with a reference standard of a known value. An artifact is the measurement...
Fri, 25 Mar, 2022 at 12:14 PM
Is NAPT accredited?
NAPT is an ISO/IEC 17043 accredited provider. NAPT Is the only proficiency test provider that can meet all of your needs via our offerings of proficiency te...
Mon, 14 Feb, 2022 at 1:20 PM
Do I have to wait 5 days before receiving a final report?
No. As long as the block is in a what is referred to as “Issue Final Reports” status, participants are welcome to waive the 5 day waiting period. Please con...
Fri, 30 Sep, 2022 at 9:42 AM